Omnichannel Call Centre Solution in Bhubaneswar

Trusted By Customers Across the Globe

Clarrion Networks provide Enterprise omnichannel call centre solutions for Govt. & corporate office, banking & finance, travel agencies, police,food court etc.

Mobirise

Clarrion UCX Features :

  • Automatic call distribution (ACD)
  • Interactive voice response (IVRS)
  • Voice logger
  • WhatsApp Integration
  • Voice blasting
  • Hosted dialer
  • CRM integration
  • SMS integration
  • Live/current agent monitoring
  • Report and campaign statistics
  • Voicemail to email
  • Missed call alert on agent screen
  • Call history search and dial option
  • Feedback IVR
  • Sticky agent and account based call routing
Mobirise

Inbound/Outbound Call Centre

  • Manual, progressive & predictive dialing
  • Outbound ACD
  • Longest idle agent based routing
  • Call back scheduling
  • Multiple campaign management
  • Multiple dialing modes
  • Agent inter dialing support
  • Call forward and three way conferencing
  • DNC list managementBio Metric Access Control Systems
  • Music on hold
  • Music on hold
  • Music on hold

WHAT'S OUR PROMISE

Trust, Honesty, Customer "First" approach, Transparency in Work, Commitment Fulfilment, No Compromise on Quality, Personal Attention.

Addition to Call Centre solutions

In addition to Call centre solutions, we also provide a wide range of customer feedback, Help Desk / grievance management services as below.

Banking

IVR (Interactive Voice Response) is a technology that automates interactions with telephone callers. An efficient IVR System reduces the cost of common sales, service, collections, inquiry, and support calls to and from the company. The banking sector sees it as a highly useful service. As banks receive a large number of calls every day, answering all of them with the exact information is highly exhaustible and time consuming.

Hospitality

Hospitality sector requires customer trust, perhaps more than any other sector. Customers have a long-list of requirements, and they rightfully should make use of every penny spent.Solve the basic issues of patients with our IVRS solutions. Integration of HSM software is also possible.

Shopping & Retail

Retail shrinkage continues to be most vital threat to this retail industry globally, where in losses often run into billions. The only efficient way to keep this in check is through surveillance.

We help to improve your business processes and make the technology affordable for you.

Address

FLAT NO:301, Sreeram Mansion
Kharavel Nagar, UNIT-3
Bhubaneswar P.O.Box: 751001, BHUBANESWAR, ODISHA

Contacts

Email: sales@clarrion.com
Phone: +91-7656076096